Singapore Pools is a government-owned sports betting service provider. This online sportsbook offers its customers a variety of sports events to wager on. It also streams these events live to bettors. In addition, the website allows customers to place bets on a variety of payment options. The company has a customer support team that will respond to any issues bettors might have.
The company was founded in 1968 and is a wholly owned subsidiary of the Tote Board, a statutory body that reports to the Ministry of Finance. The company has a reputation for its safe and trusted betting environment. Its goal is to help people who love gambling to do so responsibly, rather than channeling it underground and lining the pockets of illegal bookies and gangsters.
Moreover, the company has a strong focus on social responsibility and giving back to the community. It has a dedicated corporate social responsibility (CSR) team and invests in various charitable organisations and causes. In fact, Singapore Pools has a long history of supporting charities and philanthropic efforts.
One of the ways it supports charities is by offering them an affordable, integrated suite of solutions through a secure cloud-based IT platform called iShine Cloud. This has helped them reduce management complexity and operational costs, while improving productivity and governance. The system also helps them resolve problems in minutes compared to hours previously.
Another way Singapore Pools focuses on the community is by helping them stay afloat during tough times. During the COVID-19 crisis, it was essential for them to keep their operations running smoothly so they could continue to serve their beneficiaries and donors. To achieve this, it partnered with Oracle Cloud Observability and Management to enable them to monitor and manage their applications in a seamless manner.
The company is the only legal operator to run lotteries in Singapore. It has an extensive network of over 297 venues and is regulated by the Gaming Regulatory Authority (GRA). Its license was renewed in 2022.
In order to become a member, bettors must be Singaporeans, permanent residents or hold an authentic Singapore foreign identification number and are over 21 years old. They can register online or in person at any of the approved venues. They must provide proof of identity to be able to make deposits and withdrawals. They must also agree to adhere to the Responsible Gambling Programme guidelines and sign the Responsible Gambling Agreement.
The site offers many games and services, including 4D, TOTO, and sports bets. It has a user-friendly interface and is available in multiple languages. In addition, it offers a mobile app that is compatible with iOS and Android gizmos. Moreover, the website is free to download for both iOS and Android users. Bettors can also get in touch with customer support agents by using email or telephone.